Cancellation Policy:
- Order cancellation requests are accepted only before the order has been shipped.
- Once your order has been shipped, it cannot be cancelled and will be eligible only for exchange under the terms below.
- To cancel your order before shipping, please contact our support team with your order details.
Exchange Policy:
- You may request an exchange within 7 days of receiving your order.
- Exchange is available only for items that are unused, unwashed, in original condition, and with all tags intact.
- Please initiate your exchange request by contacting our support team within 7 days of delivery.
- Once your exchange request is approved, instructions for sending back your item and receiving the replacement will be provided.
- Exchanges are not offered for sale items, discounted items, or customized products.
Refund Policy:
- We do not offer refunds for any products.
Additional Terms:
- Shipping costs for exchange are to be borne by the customer unless the item is defective or the wrong product was delivered.
- Ankanasu reserves the right to refuse an exchange if the returned item does not meet the required conditions.
For questions or assistance, please contact our support team at +91 79027 70977